PureCBT Borough Green, Kent Call 07841 574156

Before you ring

Questions people actually ask

The things worth knowing before you pick up the phone, answered plainly.

The short version

Cost
£70 for 50 minutes. The first 15-minute phone call is free. Full fees.
Waiting time
Usually within a week. There is no waiting list.
Referral
None needed. Ring or email directly. Insurers may want a GP referral — check with yours.
Where
Unit 3, The Chaplin, 6 Wrotham Road, Borough Green, Sevenoaks, TN15 8DB. Free parking, private entrance. Or online.
Hours
Mondays, Thursdays and Fridays, 9am to 5pm
Confidentiality
Nothing shared without your agreement, subject to narrow legal exceptions. The detail.
Ages
Adults, 18 and over.

What actually happens in a first session · About me and my accreditation

Everything else

How do I know if I need counselling?

A reasonable test: is something costing you more than you want to pay, and have you tried to change it on your own without success? If the answer to both is yes, a conversation will not hurt. You do not need a diagnosis, a crisis, or permission.

Do I need a referral from my GP?

No. You can contact me directly. If you intend to claim on private health insurance, your insurer may require a GP referral before authorising sessions — worth checking with them first.

How long will I have to wait?

Usually less than a week. There is no waiting list, which is one of the main practical differences between private work and free services.

When are you available?

Mondays, Thursdays and Fridays, 9am to 5pm. Those slots do fill, so it is worth ringing early in the week if you have a preference about timing.

How do I check someone is properly qualified?

Ask which body they are registered with and what their membership number is, then search that body's public register. ACCPH, BACP, BABCP, NCPS, UKCP and HCPC all publish one. It takes two minutes, it is entirely normal to do, and any competent therapist will be pleased you asked.

Is it confidential if I work locally?

Yes. Nothing goes to your GP, employer, insurer or family without your agreement. The room has a private entrance, there is no shared waiting area, and appointments are spaced so clients do not cross. If you would still rather not risk it locally, online sessions remove the problem entirely.

What if I miss a session or need to cancel?

48 hours' notice and there is no charge. Less than that and the session is payable, because the slot cannot usually be refilled.

Do you work with couples?

Sometimes, particularly where addiction has affected a relationship. It is not my main work and I will say so if a specialist couples therapist would serve you better.

Do you see children or teenagers?

No, adults only. For under-18s, start with your GP or Kent's children and young people's mental health services.

What if I do not think it is working?

Tell me. The fit between therapist and client predicts outcome more reliably than the model does, and it is a normal professional conversation rather than an awkward one. If I am not right for you I will help you find someone who is.

Can I get help for free instead?

Yes, and for some people that is the right route. NHS Talking Therapies takes self-referrals with no GP needed. Change Grow Live and We Are With You provide free drug and alcohol support in Kent. GamCare provides free gambling treatment nationally. AA, NA, GA and SMART Recovery all meet within a short drive of Borough Green.

Talk it through first

The first step is a short phone call. No commitment, no pressure — just a conversation about what is going on and whether I am the right person to help.

Call 07841 574156 Send a message instead

Free 15-minute call · Confidential · Mondays, Thursdays and Fridays, 9am to 5pm